


Our Services.
We offer professional Bodyshop estimating and management support, available as a virtual or onsite service to enhance estimate accuracy, maximise repair profitability and strengthen operational performance for your Bodyshop.
Virtual Assistants, To support your Bodyshop, with optional site coverage.
Our Vehicle Damage Assessor (VDA) and Customer Experience Manager (CEM) services can be tailored to suit your bodyshop’s needs.
The V-Assist Service Offers Priority Support And Preferential Pricing.
This services is offered to bodyshop clients who maintain consistent review volumes, and designed to control costs,
increase sales and profitability by providing an enhanced service at discounted V-Assist rates.

Mission Statement: VDA & VAR Assist
Virtual Accident Repair:
Assistants to Support your Bodyshop.
A clear line drawn, our goal is to support your Bodyshop.
We have a drive and passion to deliver outstanding customer care, focused on a quality of service and the financial result, whilst as a team having some fun along the way.
It is all about the result, but the details and performance matter.
We are here to ASSIST you, even in extra time.


Remote Service & Site Support - V-Assist


01. Virtual
Estimate Review
We carefully examine your estimates at PRE REPAIR & POST REPAIR authority stages with thorough attention to detail. Drawing on our expertise, we identify every possible opportunity to increase revenue, improving your PROFIT.
For Every £100 Labour Identified = £70 Retained by the Bodyshop.
Any uplift on Parts, Paint & Materials, or Other Sales is 100% profit retained by you.
NO Uplift - NO Fee


02. Virtual
Estimate Support
Drawing on extensive Bodyshop
experience and expertise to ensure vehicle safety, we specialise in providing a thorough and accurate damage assessment.
This supports and minimizes your estimating workload, allowing your Bodyshop to focus on repairs, maximising profitability.


03. Virtual
Customer Experience Manager
We offer bespoke services for your Bodyshop, the role of a Customer Experience Manager offers virtual support from enquiry management to debt recovery, tailored to suit your business needs.
Our goal is to become part of your team, improving your service and the customer journey.


04 - 06. Site Support
CEM-VDA-GM V-Assist
We provide onsite support covering aspects of your Bodyshop business needs, ideal for covering staff shortages, holiday, training and sickness, to include:
● Customer Experience Manager
● Workshop Controller / QC
● Admin & Audit Support
●*VDA
●*GM
Virtual Accident Repair: VDA Assistant
Service & Pricing
Its all about the results but the details and performance matter.
Our Vehicle Damage Assessor will produce safe and accurate estimates following manufacturer or alternative methods, guidelines which are considered as a basic standard, identifying small margins to improve profit is another level.
The difference is in the detail.
Need to discuss your options, give us a call
Access our FAQ section here.
Submit a Request

◾ 02. Estimate Support
Your Audatex
£55 + VAT
V-Assist Rate £41.25 + VAT
◾ 02. Estimate Support
VAR Audatex
£75 + VAT
V-Assist Rate £67.50 + VAT
Qualified ATA VDA with over 30 Years Experience
We log into your estimating system securely or network your estimate to us
Supports your VDA needs, covering absence and to meet demand
Estimated within 24 hours, using your approved menu pricing or VDA Assist schedule
Supplementary Assistance
Networking to engineering and chasing authority, to include final parts matching

◾ 01. Estimate Review: Initial & Final
Fee: 30% of authorised labour uplift value only, at pre repair (Initial) authority and post repair (final) authority stages.
Any uplift on Parts, P&M, or Other Sales,100% of that profit is ALL Yours
( No uplift – No Fee)
Qualified ATA VDA with over 30 Years Experience
We log into your estimating system securely or network your estimate to us
We check your estimates to identify small margins and omissions, supporting your VDAs to improve your profit
Estimate reviewed within 2 hours
The Problem
How Much Labour Revenue Are Your Estimates Missing?
The Opportunity
Recover the Revenue Already in Your Estimates
The Solution
VDA Assist – Estimate Review
For every £100 Labour identified,
the Bodyshop retains £70
Any uplift on Parts, Paint & Materials
or Other Sales is 100% retained by you

Virtual Accident Repair: CEM Assistant
Service & Pricing * V-Assist Service
Its all about the results but the details and performance matter.
Our Customer Experience Manager will assist your business from enquiry management to debt recovery; we support your every need.
Our goal is to improve your service and the customer journey
The difference is in the detail.
Need to discuss your options, give us a call.
Access our FAQ section here.
Submit a Request

◾ 04. CEM Assist
Site Support
Standard Pricing
£225 + VAT - Full Day (9 Hours)
V-Assist Preferential Rates
£202.50 + VAT- Full Day (9 Hours)
Customer Experience Manager, providing support for front-and-back-of-house tasks. Induction training, audit assistance, Workshop Control & QC roles
◾ 05. *VDA Assist
Site Support
Standard Pricing
£270 + VAT - Full Day (9 Hours)
V-Assist Preferential Rates
£243 + VAT- Full Day (9 Hours)
To provide on site cover for staff shortages and sickness.
Roles & responsibilities for VDA
◾ 06. *GM Assist
Site Support
Standard Pricing
£325 + VAT - Full Day (9 Hours)
V-Assist Preferential Rates
£292.50 + VAT- Full Day (9 Hours)
To provide senior leadership support assisting Bodyshop performance and operational improvement
* VDA & *GM site support for
V-Assist Partners only
* V-Assist Eligibility
Preferential Rates apply where the client maintains a minimum average of five estimate reviews per
day / month
* £85 + VAT travel and subsistence fee is to be charged daily for business support exceeding a
75-mile radius
*See customer enquiries page for terms and conditions

◾ 03. CEM Assist
Virtual Support
Standard Pricing
£180 + VAT - Full Day (9 Hours)
£90 + VAT - Half Day (4.5 hrs)
V-Assist Preferential Rates
£162 + VAT - Full Day (9 Hours)
£81+ VAT - Half Day (4.5 hrs)
Customer Experience Manager providing support with enquiry management, customer communication and administrative processes
Bookings
Customer progress updates
Estimate matching & Invoicing
Debt Recovery
Estimate follow up, Conversion and data cleansing
Manufacturer Portals
Loading and Updating
Other Admin tasks to support the Bodyshop Service




info@varassist.co.uk
www.varassist.co.uk
Mon – Fri: 9:00 - 16:00
Contact Us: 07340 752956
VDA & VAR Assist Ltd, Suite 9 Swallow Court, Tiverton, Devon EX16 7EJ
Company Number: 16942969
VAT Number: TBC
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